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Returns & Exchanges

Returns & Exchanges

We attach great importance to quality. All products will be checked before they are sent out to ensure that the quality is all right.

1. If you are not satisfied with the product, please contact us within 30 days after receiving the goods. 

2. Send email to:, tell us your order number and why you want to return or exchanges.

3. If you are in the United States or Canada, you need to be responsible for delivery to our American warehouse.
If you are in another country, you need to have it delivered to our chinese warehouse.
We will send the warehouse address to you by email. You will be responsible for all return shipping fees incurred.

4. All returned items must be in brand-new condition, unused, unwashed and with original tags and packaging. We do not accept a returned item that damaged, washed or altered in any way.

5. If your order more than $45, please consider using traceable shipping services or buying transportation insurance. We are not sure that we will receive the goods you returned.

6. In order to protect the health of the next shopper, heated socks do not accept returns or exchange.

7. After we receive your return, we will full refund your order within 3 business days or free resend a new one to you, and we'll email you once processing your refund or exchange. Notice, original shipping fees and insurance are non-refundable.

    Over $150 get $15 Off, discount code: 2055